We ship Australia wide. We also ship Internationally.

TAXES AND DUTIES 

For customers outside of Australia, your order may be subject to international duties and taxes when the parcel arrives at the destination country.

These taxes and duties are required to be paid by the customer upon delivery. Please note that the shipping carrier may not release the parcel without prior payment for these fees.

MUMMA MILLA cannot be held responsible for any actions, costs, or delays caused due to these customs processes over which we have no control. We recommend contacting your local customs office for more information about possible duties and taxes.

VAT is collected by MUMMA MILLA for all orders up to 135£ GBP in the UK and up to 150€ in the EU.  

Please note: All orders over this amount, VAT, Duties + Handling will need to paid by the customer when the parcel is delivered to your destination country.

MUMMA MILLA will declare the exact value of all items, in accordance with Australian export regulations.

If the receiver refuses to pay taxes and duties, the item(s) will be returned to sender.

An automatic store credit will be applied to your account minus the Free Shipping amount carried by MUMMA MILLA.

For further information, we recommend contacting your local customs office before purchasing.

As our bras feature a buttery soft stretchy modal fabric, we feel that our bra's have a little more 'give' to grow with you and your fluctuations pre and postpartum.

The best way to establish your size is by grabbing a tape measure and measuring your bust and underbust measurements.

Our Size Guide on each product will give you some direction what size is best suited for you.

The bra is seamless with no clips or clasps and the stretchy material allows it to hug your body in all the right places.

Please be mindful that when you have given birth and are venturing down the breastfeeding journey you may find that your breasts become larger and feel heavy, warmer and uncomfortable when your milk ‘comes in’, usually about 2–6 days postbirth.

Our bras feature built-in leakproof layers have been designed to absorb and hold leaking breastmilk. To keep your nipple health in-check it's very important to wash your bras daily to keep them hygienic and clean. Many of our mums enjoy our 4-PACK bundles.

We also ask for you to make sure to NOT keep wearing your bra if it is completely saturated. Woman's breastmilk leakage/let-downs differ from person to person, so please use your discretion and change the bra throughout the course of the day/night if you have over-supply, heavy let-downs. It's imperative to not wear a saturated bra against your skin. You can always pop in some silicone milk catchers or re-usable bamboo nursing pads whilst nursing to help with heavy flow.

We have designed our leakproof bras to capture as much milk as possible, however, our bras cannot keep up with extreme milk loss unfortunately.

If this is the case for you, we recommend using our bralettes for short periods of time. Alternatively you can keep a supply of bralettes so you can change them throughout the course of the day with our bundles which is a popular choice for many mums.

For our night time bras we suggest maybe adding in the re-usable bamboo nursing pads to begin with and you can take these out during the night. It saves you having to put in new pads during the crazy nursing hours at night time.

 - Our day bra features a very discreet soft cup with it's built in absorbent layers. The cups not only provide shape and support, but also give you coverage throughout the day so nipples don't show through clothing. 

- Our night time bra has no cups but also has built in leakproof layers. It offers gentle elasticated support & simple crossover nursing access.  This can most definitely be worn during the day too.

Our stretchy material allows for you to pull the bralette up or down and pop out your breast for effortless nursing access. There are no tricky clips to deal with whilst you're having to hold your baby. 

We recommend washing the bralettes initially before first wear to activate the leakproof layers.

Hand-washing is advised for best results.

The nature of our soft fabric is that it is a very fine knit, and therefore susceptible to pilling if it comes into contact with any textured or rough surfaces and clothing. Delicate care is advised ie. hand washing with a natural detergent, not wringing out, drying flat and keeping out of direct sunlight.

Very rarely some pilling and bobbles in areas of high friction can occur if you wear items of clothing / fabrics that are rough against the bralettes ie. rough linen etc.

This can also occur if the bralettes are placed in a washing bag with other bras with hooks and clasps. Best to hand wash.

We suggest that this can easily be removed by using a pilling comb and lightly combing pilling away.

For those who are drying their bras during winter periods, with limited sunlight, it's important to make sure all layers of the garment dry quickly in a good ventilated and heated space to speed up drying time.

Do not iron. Do not dry clean. Do not tumble dry. Line dry in the shade.

We want you to be completely satisfied with your online purchase.

Please try on the garments for size and style once they are delivered to your nominated address. 

We’ll gladly accept a return for a refund or exchange within 7 days of the arrival of your purchase to your nominated address subject to the following conditions:

• Your original Order Number must be provided as proof of purchase.
  
  
• There is a strict return policy window in place as our items are breastfeeding intimates and hygiene is of importance.  A thin undergarment must be worn when trying on items.
  
  
• A 7 day return policy from the day the item(s) have been delivered to your nominated postal address.  This means you have 7 days after receiving your item by delivery to request a return. If the return exceeds our policy timeframe, we unfortunately will not be able to process your return. 
  
  
• Sale items and items sold on promotion or are discounted (including our bundle packs) are non-refundable. An exchange is available or store credit will be issued if you choose to return any sale or bundle purchases.
  
  
• ELIGIBLE REFUNDS are subject to the following conditions:
  
  1. Return postage to be paid by customer
  2. Total amount refunded to customer less free postage (orders over $200)
  3. Handling and re-packaging fee 10% of product value
  
  
• All items must be in their original clear sealed packaging, unworn and unused and with all hangtags attached (not broken) for hygienic protocol.
  (You may try the garment on for size.)
  
• Bralettes that are not in their original clear sealed packaging or that have been worn are not eligible for a return.
  
  
• The item(s) must be in original condition and sealed packaging, with tags attached. No white deodorant marks will be accepted on the intimate(s), and if the garment is not deemed returnable, the item can be returned back to the customer at their own cost. Intimates with strong fragrance smells will also be deemed non-returnable.
  
  
• MUMMA MILLA reserves the right to refuse a return if we feel the item does not match or adhere to our standards.
  
  
• Any returns/ exchanges that are not on their way back to us withing 7 days from delivery will become void and you will have to contact us again for another return/exchange approval.
  
  
• ALL returns to us at MUMMA MILLA items need to be sent back in Perth, Western Australia and return shipping costs are payable by the customer, including international orders.  It's recommended to use a trackable shipping option.
  
  
• Once delivered, returns still need to go through our inspection process before a refund/exchange can be issued.
  
  
• For RETURNS AND EXCHANGES please send an email with your name and order number to admin@mumma-milla.com
  
  
• Please note once returns are received it can take up to 5- 7 business days for us to process.
  

• For all EU / UK orders - if the parcel is returned to sender and automatic credit will be applied to your account (excluding the Shipping Costs carried by MUMMA MILLA)
  
  
• Extra duties and taxes may be additional costs once the parcel arrives at your destination, so please use customer discretion before purchasing.
  
  
• For further assistance or questions please contact admin@mumma-milla.com (Mon-Fri, 9:00am – 4.00pm (WST)